These Terms & Conditions govern your use of the phmob platform, including all games, services, accounts, promotions, and payment transactions. Please read them carefully before registering or continuing to use phmob. By accessing or using phmob, you confirm that you have read, understood, and agree to be bound by these Terms.
These Terms and Conditions (hereinafter "Terms") constitute a legally binding agreement between you ("Player," "User," or "you") and phmob ("phmob," "we," "us," or "our"), the operator of the phmob online gaming platform accessible at phmob.app and all associated subdomains, mobile interfaces, and applications (collectively, the "Platform").
By creating an account, logging in, depositing funds, placing bets, or otherwise using any part of the phmob Platform, you acknowledge that you have read these Terms in their entirety and that you agree to be legally bound by them. If you do not agree to any part of these Terms, you must cease using the phmob Platform immediately and request closure of your account.
These Terms are written in English. In the event of any inconsistency or conflict between an English version and any translated version, the English version shall prevail.
For the purposes of these Terms, the following definitions apply:
| Term | Meaning |
|---|---|
| Platform | The phmob website at phmob.app, all associated pages, games, services, and any mobile or application interface operated by phmob. |
| Account | The registered player account held by an individual User on the phmob Platform, identified by a unique username and mobile number. |
| Wallet | The in-platform currency balance associated with a User's phmob Account, used to place bets and receive winnings. |
| Bonus Funds | Any credit awarded to a Player's Account through promotions, welcome offers, cashback schemes, or reload incentives, subject to separate bonus terms. |
| Real Money Funds | Funds deposited by the Player into their phmob Wallet using accepted payment methods such as GCash, Maya, BPI, BDO, Metrobank, 7-Eleven, USDT, or Coins.ph. |
| PAGCOR | The Philippine Amusement and Gaming Corporation, the government body regulating gaming activities in the Republic of the Philippines. |
| Wager / Bet | A real-money or bonus-funded stake placed by a Player on any game or event available on the phmob Platform. |
| KYC | Know Your Customer procedures, including identity document verification and address confirmation, required by phmob for regulatory compliance. |
To be eligible to register and maintain an Account on phmob, you must satisfy all of the following conditions at all times:
phmob reserves the right to request documentary proof of age and identity at any time. Failure to provide satisfactory documentation when requested may result in suspension of your Account and withholding of withdrawals pending verification.
Each individual may hold only one (1) phmob Account. The creation of multiple accounts by a single individual, whether under the same or different identities, is a material breach of these Terms and will result in permanent closure of all associated accounts and forfeiture of all balances therein, including any pending withdrawal requests.
During registration, you are required to provide accurate, complete, and current information, including your legal full name, date of birth, and a valid Philippine mobile number. You undertake to update your account information promptly if any details change. phmob shall not be liable for any loss or consequence arising from your failure to maintain current account information.
You are solely responsible for maintaining the confidentiality of your Account credentials, including your username, password, and any two-factor authentication codes. You must not share your login details with any other person. phmob will never ask for your password via any communication channel. Any activity conducted through your Account using your credentials is deemed to have been authorized by you.
If you suspect unauthorized access to your Account, you must notify phmob Support immediately via live chat. phmob reserves the right to temporarily suspend your Account pending a security investigation.
phmob accepts deposits and processes withdrawals through the following payment methods available to Philippine players: GCash, Maya (PayMaya), BPI Online Banking, BDO Online Banking, Metrobank Online, 7-Eleven Cliqq, USDT, and Coins.ph. Minimum deposit and withdrawal amounts apply per method and are displayed within the Cashier section of your phmob Account.
Deposits are credited to your phmob Wallet upon confirmed receipt of funds by our payment processing system. Instant payment methods (GCash, Maya, Coins.ph) are typically credited within seconds. Bank transfers may take longer depending on the originating institution and time of transaction.
Withdrawals to GCash and Maya wallets are targeted for processing within five (5) minutes of approval for standard amounts within your Account tier's daily limit. Bank transfer withdrawals are processed within the same banking day for requests submitted before 3:00 PM Philippine Standard Time.
All withdrawals are subject to the following conditions:
phmob reserves the right to request additional verification documents for any withdrawal request, including but not limited to government-issued photo identification, proof of payment method ownership, and source of funds declarations, in accordance with anti-money laundering obligations.
phmob offers various promotional incentives to players, including welcome bonuses, reload bonuses, weekly cashback, referral rewards, and VIP loyalty benefits. All bonuses and promotional offers are subject to these general Terms as well as any specific terms and conditions attached to each individual promotion, which are published within the Promotions section of the Platform.
In the event of any conflict between the general Terms and the specific promotion terms, the specific promotion terms shall prevail with respect to that particular offer.
The following general bonus conditions apply unless expressly stated otherwise in the specific promotion terms:
All games available on the phmob Platform, including but not limited to slots, live dealer games, table games, sports betting markets, online sabong, bingo rooms, and arcade games, are operated under the rules and configurations established by the respective game providers and phmob.
All Random Number Generator (RNG) based games use independently certified RNG systems that produce outcomes that are statistically random and cannot be predicted, influenced, or manipulated by any party, including phmob and its employees. Live dealer game outcomes are determined by physical processes – real cards, real dice, or real wheels – captured by live-stream cameras and are not subject to electronic manipulation.
You acknowledge and accept that:
The following responsible gaming tools are available to all phmob Account holders and can be activated at any time through the Account Settings section:
phmob's full Responsible Gaming policy, including guidance on recognizing problem gambling and accessing professional support services in the Philippines, is available on the dedicated Responsible Gaming page.
The following conduct is strictly prohibited on the phmob Platform. Engaging in any prohibited conduct constitutes a material breach of these Terms and may result in immediate Account suspension, permanent termination, forfeiture of balance, and referral to relevant legal authorities where applicable:
All content on the phmob Platform, including but not limited to the phmob name and logo, game graphics, interface design, text content, promotional materials, software, and data compilations (collectively, "Content"), is owned by or licensed to phmob and is protected by applicable intellectual property laws, including copyright and trademark laws of the Republic of the Philippines and international conventions.
You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for personal entertainment purposes in accordance with these Terms. This license does not grant you any right to:
To the maximum extent permitted by applicable law, phmob, its affiliates, officers, directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of winnings, loss of data, loss of revenue, or loss of goodwill, arising out of or in connection with your use of the phmob Platform, even if phmob has been advised of the possibility of such damages.
phmob's total aggregate liability to you for any direct damages arising from or related to these Terms or your use of the Platform shall not exceed the total net deposits made by you to your phmob Account in the thirty (30) days preceding the event giving rise to the claim.
phmob does not guarantee uninterrupted, error-free access to the Platform. The Platform is provided on an "as is" and "as available" basis. phmob makes no warranty, express or implied, regarding the fitness of the Platform for any particular purpose, or that the Platform will meet your requirements.
phmob shall not be liable for any failure or delay in performance resulting from circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, telecommunications failures, government action, or internet outages.
phmob collects, processes, and stores personal data from Players in accordance with our Privacy Policy, which is incorporated into these Terms by reference. By registering an Account, you acknowledge that you have read and understood our Privacy Policy.
Personal data collected includes but is not limited to registration details, transaction records, gameplay history, device information, and communications with phmob Support. This data is used to operate your Account, process transactions, comply with legal and regulatory obligations, prevent fraud, and improve the Platform experience.
phmob does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Data may be shared with payment processors, game providers, and regulatory authorities to the extent necessary for operational and compliance purposes.
Our full Privacy Policy is available at /privacy-policy and governs all data processing activities related to your use of the phmob Platform.
phmob reserves the right to suspend, restrict, or permanently terminate your Account at any time, with or without prior notice, in the following circumstances:
Upon termination for cause (including any breach of these Terms), phmob reserves the right to forfeit any remaining balance, including Real Money Funds and Bonus Funds. Terminations not arising from Player misconduct will result in the return of verified Real Money Funds to the Player's registered payment method, subject to outstanding wagering requirements and verification completion.
You may request voluntary closure of your Account at any time by contacting phmob Support via live chat. Account closure is subject to the completion of any open bets, pending withdrawals, and applicable verification requirements.
These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law principles.
In the event of any dispute arising from or relating to your Account, any transaction, or any game outcome on the phmob Platform, you must first contact phmob Support via live chat or by email at [email protected] to seek informal resolution. phmob will make reasonable efforts to resolve disputes within ten (10) business days of receipt of a complete and documented complaint.
If a dispute cannot be resolved through informal channels, you and phmob agree to submit the matter to the jurisdiction of the appropriate courts of the Republic of the Philippines. You expressly waive any right to jury trial and any right to participate in a class action lawsuit against phmob.
phmob's decision on game disputes and outcome-related disputes shall be final and binding where the dispute arises from an RNG-certified game outcome, subject only to manifest error or demonstrable system malfunction.
phmob reserves the right to amend, update, or modify these Terms at any time. When material changes are made, phmob will provide notice to registered Players via email or in-Platform notification at least seven (7) days before the changes take effect, unless changes are required immediately for legal or regulatory compliance reasons.
The most current version of these Terms is always available on this page at phmob.app/terms-conditions and will display the effective date at the top. Continued use of the phmob Platform after the effective date of any amended Terms constitutes your acceptance of those amendments.
If you do not agree to any amended Terms, you must cease using the Platform and may request Account closure prior to the effective date of the changes.
If you have questions about these Terms, your Account, or any aspect of the phmob Platform, please contact our Support team through any of the following channels:
For responsible gaming support specifically, visit the Responsible Gaming page or request escalation to our dedicated Responsible Gaming team through live chat.
The phmob Terms & Conditions are designed to protect both players and the integrity of the platform. Here are the core principles behind them.
The minimum age of 21 is strictly enforced at phmob in compliance with PAGCOR regulations. Age verification can be requested at any time and underage accounts are immediately closed.
All RNG games use independently certified random number systems. Live dealer outcomes are physically determined. phmob does not alter or influence any game outcome.
GCash and Maya withdrawals target under 5 minutes. Payout terms, limits, and conditions are published clearly – no surprise fees or hidden requirements on legitimate withdrawals.
256-bit SSL encryption, two-factor authentication, and automatic fraud detection protect every phmob Account. Your credentials and funds are safeguarded at every level.
Deposit limits, session alerts, cooling-off periods, and self-exclusion are all accessible from within your phmob Account – because control over your gaming should always be in your hands.
phmob collects only what's necessary and never sells your personal data. Your information is used to operate your Account and comply with regulatory requirements – nothing more.
Now that you understand how phmob works, join the platform trusted by Filipino players from Manila to Mindanao. Register in under 2 minutes and explore 1,000+ games.